Privacy Policy

Last updated: May 2026

LUCITAG (“we”, “our”, “us”) is committed to protecting the personal information of lighting designers, architects, and industry professionals worldwide. This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal data when you visit our website or interact with us.

1. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, company, job title

• Professional information: project details, product interests

• Website usage data: IP address, browser type, device information

• Cookies and tracking data: analytics, performance metrics, preferences

• Communications: messages submitted through forms or email

2. How We Use Your Information

We use personal data for the following purposes:

• Responding to inquiries and providing customer support

• Sending product updates, technical resources, newsletters, case studies, company news, event invitations, and other marketing communications, where you have chosen to receive them by selecting "Keep me updated about products and resources". You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.

• Improving website performance and user experience

• Analysing website traffic and usage patterns

• Maintaining security and preventing misuse

• Complying with legal obligations

3. Legal Basis for Processing (GDPR)

For users in the European Union, we process personal data under the following legal bases:

• Consent (e.g., newsletter sign‑ups)

• Legitimate interests (e.g., analytics, website security)

• Contractual necessity (e.g., responding to inquiries)

• Legal compliance

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic

• Improve performance and functionality

• Understand user behavior

• Optimize site design

You may manage cookie preferences through your browser settings.

5. Sharing of Information

We may share personal data with:

• Website hosting providers

• Analytics and performance tools

• Email marketing and newsletter service providers (used to manage subscriptions and deliver marketing communications).

• Professional advisors (legal, compliance)

We do not sell personal information.

6. International Data Transfers

As a global website, your data may be transferred to and processed in countries outside your region. We implement appropriate safeguards, including:

• Standard Contractual Clauses (SCCs)

• Data processing agreements

• Security and confidentiality measures

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy or to comply with legal obligations.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion

• Object to processing

• Withdraw consent

• Request data portability

Users in California (CCPA/CPRA), Brazil (LGPD), Singapore (PDPA), and other regions may have additional rights.

9. Security

We implement technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.

10. Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for their privacy practices.

11. Contact Us

For privacy inquiries or requests, please contact:

Email: contact@lucitag.com